Alphaville Design Alphaville Design Alphaville Design Alphaville design alphavile alfaville alphaville_desing

HOURS OF OPERATION: 

7:00 am-11:30 am and 12:30 pm-4pm PST Monday-Friday

8:00 am-11:00 am - Will Call Hours

Closed on Saturday, Sunday and major US holidays.

WHOLESALE INQUIRIES -

Please email us at info@alphavilledesign.com

Customer Service: service@alphavilledesign.com

New Customers: sales@alphavilledesign.com

New Orders: orders@alphavilledesign.com

Accounting: accounting@alphavilledesign.com

Shipping: shipping@alphavilledesign.com

Please be prepared to provide us with the following:

• Trade References
• Duns or Lyon Credit Report Number
• Banking Information
• Reseller Permit 

We will provide you with a Dealer Application, which must be signed before a wholesale price list, catalog or account number is provided.  A sales representative may contact you. 

ONLINE RETAILERS - We are accepting applications.  You will need to pass a highly stringent qualification process.  You must be a proven site with a solid sales history, high level customer service, and strong financials. 

END-USER / PUBLIC - We operate a trade-only showrooms in Las Vegas, Nevada and High Point, North Carolina.  We also sell through an approved dealer network.  Please contact our dealers for more information about our products and services.  We use six sigma and lean manufacturing techniques as well as sound business principles to maintain high-levels of customer satisfaction. 

MANUFACTURERS - We are always looking for partners and suppliers that can provide quality products and fantastic design that our clients demand.  Please feel to send price list, images, catalogs, and samples to us, ATTN: PURCHASING DEPT. or via email to: buyer@alphavilledesign.com.

ATTENTION FREIGHT COMPANIES AND WILL CALL:

Please call 24 hours ahead for your dock assignment.   

You may use the form below to reach us.  Here are some examples of message openers or Subject line headings to help us route your message to the correct operator for fastest response:

• New Dealer Inquiry
• Request for Shipping Status / Tracking # (SO#___)
• Request for RA
• Shipping Damage - Cosmetic / Structural (SKU# & INV #___)
• Product Problem - Cosmetic / Structural (SKU# & INV #___)
• Need Replacement Part (SKU #___)
• End-user Seeking Dealer in (city, state)
• Offer New Products (if you are a factory)
• We LOVE your product!
• We got great service from ___.
• I'm an international buyer.  Please send me a quote. (Provide item, color, quantity, delivery address.)